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Syncee Reviews

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About Syncee

Syncee is a powerful app that streamlines the process of managing product catalogs for online retailers. With its user-friendly interface and advanced features, Syncee allows retailers to easily import and export product data, update product descriptions and images, and sync inventory across multiple sales channels. With a range of pricing plans to choose from, Syncee is a great option for retailers of all sizes looking to streamline their operations and increase sales.

Syncee Pros & Cons

Syncee.co has several advantages and disadvantages to consider:

Pros:

  • Access to over 7 million dropshipping products from trusted brands worldwide.
  • Seamless integration with various e-commerce platforms.
  • Offers a B2B dropshipping solution with Alibaba.com.
  • DataFeed Manager allows for easy and bulk product uploads and updates.
  • Suppliers from all over the world.
  • Bulk product management.
  • Ability to import other suppliers.
  • Dynamic pricing settings.
  • Multilingual interface.

Cons:

  • Limited to dropshipping and wholesale businesses.
  • Limited functionality in the free plan.
  • Syncee's pricing can be expensive, especially for those just starting with dropshipping.
  • It can be overwhelming for beginners to navigate the platform, and there's a steep learning curve.
  • The support team is not always responsive, which can be frustrating for those who need assistance.

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Syncee Customer Reviews (5)

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Lynn Carroll
Lynn Carroll
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Feb 11, 2023
Sean Richardson
Sean Richardson
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Feb 6, 2023
Tearlach Lapierre
Tearlach Lapierre
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Feb 6, 2023
Peter Diederich
Peter Diederich
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Feb 4, 2023

Syncee Customer’s Q&A

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Syncee Features and Benefits

Syncee.co is a global dropshipping platform and marketplace that offers a host of features and benefits:

Key Features:

  • Large Product Selection: Access to a vast selection of over 7 million dropshipping products from trusted brands.
  • High-Quality Suppliers: Syncee offers reliable, pre-vetted B2B suppliers.
  • Order Management and Analytics: Comprehensive order data synchronization, rapid product data uploads, inventory management tools, and auto order features.
  • Local Suppliers For Fast Shipping: Find suppliers in specific locations, with filters for merchants in the UK, EU, US, Australia, and Canada.
  • Easy To Use Interface: User-friendly interface that makes managing your store simple.
  • Multiple Platform Integrations: Integrations with many of the most popular ecommerce platforms.
  • Alibaba Dropshipping: Offers a B2B dropshipping solution with Alibaba.com.
  • Multiple Store Management Function: Each store requires a separate subscription plan with Syncee.

Benefits:

  • Streamlined Dropshipping Process: Syncee simplifies and streamlines the dropshipping process for e-commerce businesses.
  • Automated Product Data Synchronization: Syncee ensures your inventory stays up-to-date effortlessly.
  • No Upfront Costs or Risks: Kickstart your dropshipping venture without any upfront expenses or minimum order commitments.
  • Reliable Suppliers: Benefit from the reliability of suppliers in the US, Canada, Europe, and Australia for swift deliveries.
  • Expand Your Offerings: Explore a wide variety of trendy and niche products to expand your offerings.

Syncee Pricing

Syncee.co offers a variety of pricing plans based on the number of products managed and the features required. Here are the details:

Marketplace Plans:

  • Basic: Manage 25 products for $19 per month.
  • Pro: Manage 250 products for $49 per month.
  • Business: Manage 10,000 products for $99 per month.
  • Plus: Manage 50,000 products for $299 per month.

Each package includes free support and Alibaba.com dropshipping integration.

DataFeed Manager Plans:

  • Pricing details are based on the number of products managed, not the variant SKUs. The manageable product limit means how many products can be in the store that was uploaded by Syncee.

Please note, each store requires a separate subscription plan with Syncee. So if there are two or more stores, a Syncee subscription plan will need to be subscribed to for each different store separately.

For any financial questions, support can be reached via the in-app chat or e-mail at support@syncee.co. Enjoy the journey with Syncee!

Payment Method

Syncee.co offers different payment methods depending on the platform used for the online store.

For Shopify users, the subscription fee is paid to Shopify, and the billing information and invoices can be accessed in the Shopify account.

For Wix users, the subscription fee is paid to Wix, and the billing information and invoices can be accessed in the Wix account.

For users running their online store on another platform, the subscription fee is paid to Syncee. The related information can be managed in Syncee by clicking on the Billing menu found in the bottom-left corner at the sidebar menu.

For the Syncee Affiliate Program, the payout details can be updated by signing in to the personalized partner Dashboard, clicking on Payouts, selecting PayPal, and inputting the payout details.

For Alibaba orders, Syncee will download the order from the store, then place and pay the orders automatically to the Alibaba system with the cheapest shipping method, provided there are proper payment settings in the Alibaba account.

Remember, each store requires a separate subscription plan with Syncee. So if there are two or more stores, a Syncee subscription plan will need to be subscribed to for each different store separately.

For any financial questions, support can be reached via the in-app chat or e-mail at support@syncee.co.

Syncee FAQs

FAQ

Syncee Alternatives

Here are the top 10 alternatives to syncee.co:

  1. ShipStation: Integrates with all the most popular shopping carts and marketplaces.
  2. Convictional: Enables retail teams to rapidly launch their dropship and marketplace programs.
  3. Rithum
  4. Shiprocket: Offers negotiated freight rates with its top-rated shipping partners.
  5. Sendcloud: An all-in-one shipping software for e-commerce.
  6. Spocket: Helps dropshippers around the world discover and dropship US/EU based products.
  7. Easyship: An online shipping app that lets you manage all shipping activity in one easy-to-use dashboard.
  8. Shippo
  9. Jira
  10. Confluence

These platforms offer a variety of features that can cater to different needs and preferences. It's always a good idea to explore multiple options and choose the one that best fits your business requirements. Remember, the right tool can significantly streamline your operations and boost your productivity. Happy exploring!

FAQ

Can I change my subscription plan after signing up for Syncee?

Yes, you can switch from monthly to annual payments anytime, and upgrade or downgrade from any plan to another. If you need help, please contact Syncee's customer support.
FAQ

What payment methods does Syncee accept?

Syncee works with the most popular payment methods for platforms it supports. For Shopify and Wix users, the subscription happens on the Shopify and Wix platforms. You can pay your subscription via credit card or PayPal.
FAQ

Can I cancel my Syncee subscription anytime?

Yes, you can terminate both monthly and annual subscription plans at any time. Cancellation for the plans becomes effective at the end of the billing period for the plan.
FAQ

Does Syncee offer a free trial?

Yes, Syncee offers a 14-day free trial for any monthly plans. Syncee also has a free Starter plan that lets you browse among products and prepare what you want to sell but you cannot upload products to your store.
FAQ

Does the free Starter plan ever expire?

No, the free Starter plan never expires. You can use it for as long as you wish and upgrade to any other subscription plan at any time.
FAQ

How much does it cost to use Syncee?

Syncee's Starter Plan is free and lets you browse among millions of dropshipping products and collect what you love. You can access a 14-day free trial for any monthly plans. Syncee's pricing is based on the number of products, not variant SKU. Different subscriptions are needed for using the Marketplace and the DataFeed Manager. For exact details, please check Syncee's pricing plans.
FAQ

How can I contact Syncee's customer support?

You can reach Syncee's customer support team by email at support@syncee.co or by live chat accessible from each page's bottom right corner.
FAQ

Syncee Return Policy?

Syncee offers a 14-day trial for all monthly plans. During this period, users can try out Syncee to its fullest potential without any commitment. Before the end of the trial period, users can choose to cancel their subscription or stay on the chosen plan. If they stay on the current plan, the subscription and billing will continue until they have downgraded back to the free starter plan and the charge will be applied 14 days after the trial has been activated.

Please note that Syncee will not honor a refund request or reversal request of the charges for any subscriptions beyond the 14-day trial period or from any Annual plans. Plans can be canceled at any time, however, Syncee does not refund or prorate unused parts of a subscription. If a subscription is canceled, it will not auto-renew, but access will be retained until the end of the subscription period.

As for product returns and refunds, Syncee is a virtual fulfillment service center application, providing the technical link between the suppliers and retailers and managing the product upload and updates for the online stores. The products themselves, thus their shipping and returns as well are handled by the suppliers directly. As each supplier sets their own conditions, their return and refund policies may be different from one another. It is always suggested to reach out to those suppliers, users wish to work with to discuss their policies. They often have these available on their websites where users can check them. Please note, that Syncee does not take part in the trading process between the retailers and suppliers, if users need to return an item or ask for a refund for a product, they will need to get in touch with the suppliers. The same applies to the product warranty, which the suppliers would be able to confirm. The details of the warranty for a product depend on the supplier, as each supplier sets their own conditions. To find out the warranty details for a specific product, users should contact the supplier directly. They may also have this information available on their website.

FAQ

How To Open A Syncee Account?

To open an account on syncee.co, follow these steps:

  1. Visit the syncee.co website.
  2. Click on the "Sign Up Now" button to install the application.
  3. If already a Syncee user, enter login credentials and click LOGIN.
  4. If a new user, create a Syncee account by clicking on the REGISTER button and completing the required fields.

After successful registration, users can access their account settings by clicking on their name in the bottom left corner - Gear icon and the Profile menu. Here, users can edit their profile settings, set a primary/default store if they have more, change the default currency for the Marketplace, add a new store, check their current subscription, fill the Orders Billing and Orders Shipping information, select the store they wish to manage, edit their settings for product recommendations relating to the Marketplace, set what they want to receive email and in-app notifications about, and add more members who can manage their store's Syncee account.

Remember, each store requires a separate subscription plan with Syncee, so if users have two - or more - stores, always be sure to manage the right plan of the right store. If users have an issue with uninstalling or downgrading Syncee, they can contact Syncee via the support@syncee.co email address or their in-app chat.

That's it! Users are now ready to explore the features and services offered by Syncee. Enjoy the journey!

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